
If your arrow keys suddenly stop working in Excel, you’re not alone. This is a common problem that can interrupt your workflow and productivity. Non-responsive arrow keys can be frustrating, whether you’re moving through cells or reviewing a large spreadsheet. In this guide, we’ll explain what arrow keys do in Excel, why this issue happens, and how to fix it step by step.
What Are Arrow Keys in Excel?
Arrow keys on your keyboard help you navigate through Excel cells without using a mouse. Pressing:

- Right arrow moves you one cell to the right
- Left arrow moves one cell to the left
- Up arrow moves up one row
- Down arrow moves down one row
This simple feature boosts speed, especially when working with large datasets.
How to Fix Arrow Keys Not Working in Excel?
When the arrow keys won’t move between cells, it’s often due to Scroll Lock being on. An external factor might also be causing the issue. Here are proven fixes:
Turn Off Scroll Lock
- Check if the Scroll Lock key is active.
- If your keyboard doesn’t show Scroll Lock status, press Fn + C or use On-Screen Keyboard:
- Press Windows + R → type osk → press Enter.
- Turn off Scroll Lock if highlighted.
Restart Excel
Sometimes Excel temporarily glitches. Close the program and reopen your file to reset functions.

Disable Add-Ins
Faulty add-ins may block keyboard functions.
- Go to File > Options > Add-ins
- Click Manage: COM Add-ins > Go
- Uncheck all add-ins → Restart Excel

Check for Frozen Panes
Frozen panes can limit movement.
- Go to View > Freeze Panes
- Click Unfreeze Panes

Try Another Workbook or Sheet
Open a new workbook. If arrow keys work there, the issue may be specific to the original file (possibly corrupted or locked).

Update Excel
Make sure Excel is up to date:
- Go to File > Account > Update Options > Update Now

Test Hardware
Try using arrow keys in another program (e.g., Notepad). If they don’t work, the issue may be hardware-related.
Why Use Arrow Keys in Excel?
Using arrow keys in Excel offers:
- Seamless Cell-by-Cell Navigation Without a Mouse: Using arrow keys helps users move between cells easily. They can do this one at a time without taking their hands off the keyboard. This is especially useful in fast-paced settings. Switching between the keyboard and mouse can waste time and disrupt workflow.
- Improved Data Entry Speed and Workflow Efficiency: Data entry professionals or Excel power users often rely on speed and muscle memory. The arrow keys let you move quickly and smoothly through cells. You can go up and down a customer list or side to side across a financial table.
- Greater Accuracy in Large Spreadsheets: Using the mouse or scrollbars in large worksheets can cause accidental clicks. You might also overshoot your target cell. Arrow keys, on the other hand, offer precise, controlled movement—one cell at a time. Accuracy matters when handling financial reports, auditing tools, or large data tables. A single wrong cell choice can lead to formula errors or misinterpretations.
- Better Visibility and Control with Frozen Panes: To navigate rows or columns with frozen panes (like locked headers), use the arrow keys. This keeps the headers visible and makes movement easy. This makes it clear when you look at datasets. You’ll always know which data category you are editing.
How to Fix: Arrow Keys Not Working in Excel
Frequently Asked Questions (FAQ’s)
Why do arrow keys scroll the sheet instead of moving cells?
If Scroll Lock is enabled, arrow keys scroll the entire sheet instead of moving between cells.
How do I know if Scroll Lock is on?
Check for a light on your keyboard or open the On-Screen Keyboard (OSK) and look at the Scroll Lock key.
Can Excel settings affect arrow key behavior?
Yes. Certain add-ins, freeze panes, or workbook protections can interfere with arrow key functions.
Is there a shortcut to toggle Scroll Lock?
On many keyboards, Fn + C or Fn + S can toggle Scroll Lock.
Are there alternative navigation shortcuts?
Yes. Use Tab, Enter, or Ctrl + Arrow keys for faster navigation across rows or columns.
Conclusion
When arrow keys don’t work in Excel, the fix is often easy. Just disable Scroll Lock or reset Excel. This issue, although annoying, is easy to fix if you follow the steps above. Keep your Excel updated. This can help prevent problems later. Also, try to minimize third-party add-ins. Mastering keyboard navigation not only saves time but also helps you work smarter.